Contact & corrections
Site administration.
Contact the administration of My Power Rates about the website, a published correction, accessibility or a privacy concern.
Write to the administration
A direct point of contact.
Show the email address when you’re ready to write. You send your message from your own email app.
Your usage files, calculations and saved projects stay in your browser. They are never attached to this request.
Help us find the right detail.
For a website issue, include the page address and a short description of what happened. For an accessibility issue, mention the browser or assistive technology involved if you know it. You do not need to identify your utility account.
If a rate or explanation appears incorrect, send the utility name, plan, relevant service dates and a link to the official document. The corrections guide explains which details help us review a discrepancy. The source register records the documents and verification dates behind the published rates.
Keep personal account details private.
Please do not email account numbers, login credentials, your home address or unedited electricity bills and usage files. Describe the issue with a small, anonymous example where possible. Read the privacy explanation for how the local calculator handles your data.
My Power Rates is an independent reference. Site administration cannot access your utility account, change your rate plan or resolve an outage. Use the contact details on your utility bill for account service and emergencies.